Communication for Nurses: Talking with Patients

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Regardless of why emotions occur, whether or not they are appropriate or respond to certain cognitive patterns, our goal is to approach the emotions of professionals in acute care practice, emotions that arise from the interaction between the nursing professionals and other participants in the process of care. Our theory is that, if nurses are aware of their emotions, this will help them to cope in different situations. If a nurse learns to act intelligently as a result of emotions, this will improve nursing practice [ 19]. McCullough ME, Emmons RA, Tsang JA. The grateful disposition: a conceptual and empirical topography. J Pers Soc Psychol. 2002;82(1):112–27. Kim Y. Nurses’ experiences of care for patients with Middle East respiratory syndrome-coronavirus in South Korea. American journal of infection control. 2018;46(7):781–7. pmid:29502886

As Mohr ( 2010) claims, the decisions that nurses make in their work must rest on four ethical principles: autonomy, beneficence, justice, and non-maleficence. Mohr implies that their work can be seen as creating therapeutic relationships between all those involved in the caring process. This is highlighted in our study and the therapeutic relationship is thus found between the children, the parents, and the nurses. Sanyaolu A, Okorie C, Marinkovic A, Patidar R, Younis K, Desai P, et al. Comorbidity and its Impact on Patients with COVID-19. SN comprehensive clinical medicine. 2020:1–8. pmid:32838147 The study had qualitative deductive design based on content analysis. Individual interviews and focus groups were conducted with sixteen participants. ResultsKaren J. Supportive holding or restraint: Terminology and practice. Paediatric Nursing. 2010; 22(6):24–28. [ PubMed] [ Google Scholar] After all, some studies have indicated that nurses who are distracted by EHR documentation may see lower patient satisfaction scores, although those findings may be less salient now that the EHR has become a mainstay in practice.

Papastavrou E, Andreou P, Vryonides S. The hidden ethical element of nursing care rationing. Nurs Ethics. 2014;21(5):583–93. And of course, dressing the part has been key to establishing that good rapport even over virtual care options. World Health Organisation. WHO calls for healthy, safe and decent working conditions for all health workers, amidst COVID-19 pandemic. 2020. https://www.who.int/news-room/detail/28-04-2020-who-calls-for-healthy-safe-and-decent-working-conditions-for-all-health-workers-amidst-covid-19-pandemic The difference between moral emotions and basic emotions is that the basic emotions come from ideas, the imagination or the perception of immediate self-realisation such as sadness, happiness, anger, disgust or joy [ 10]. The moral emotions are linked to the interests and/or the well-being of all people, as well as individuals. Furthermore, the moral emotions are evoked in circumstances that extend beyond the immediate sphere of self, such as empathy and compassion and, finally, the emotions relating to praising others, such as gratitude. Timing proves essential when supporting the child through reducing fear and increasing control. While time can be saved by allowing parents to put on a topical anesthetic patch at home, it can also be perceived as a disadvantage, because children often need time to familiarize themselves with the new environment: I often think that they are helped as soon as they are given local anesthetic and may be in the playroom [at the hospital] and during the time for the local anesthetic to work they play and feel more at home.I actually think that the ability for clinicians to connect with patients in some ways is often easier in the telehealth setting than in the in-person setting,” Dudley said during an interview. The informants state that distress coming from a morally negative emotion is the main source of moral distress. Moral distress is made up of emotions that appear when, for various reasons, it is impossible to follow the right course. One way of supporting children during NRMP is through conversation. Conversation concerns the provision of information, making “small talk,” conversing through others and conversing using simple words and metaphors. Nurses maintain that the information provided for the child needs to be balanced so that it does not inhibit action.

Monin JK, Schulz R. Interpersonal effects of suffering in older adult caregiving relationships. Psychol Aging. 2009;24(3):681–95.To maximise confidentiality, no names or other identifiers were recorded in the audio file or on the interview transcripts. The interviewers introduced the study in person and asked the participants whether they had any questions. The importance of maintaining the confidentiality of other participants, by not sharing their views outside the focus group setting, was stressed at the start of the interview. Other findings stress that supporting their child is a natural part of parental responsibilities. In other words parents should not use restraint or perform tasks other than which pertains to their role as parents. This is in line with McGrath, Forrester, Fox-Young, and Huff ( 2002), Pearch ( 2005) and Schechter et al. ( 2007), who discuss that parents have a normal protective intuition, and some parents therefore find it difficult to restrain their children. We thus maintain that nurses must be flexible in responding to how and what parents express so that this limit is not exceeded.

Hello, my name is Debbie, and I'm a Practice Nurse in London. Today I'm going to be talking about how Practice Nurses can communicate effectively with their patients. Salmela M, Salanterä S, Aronen E. Child-reported hospital fears in 4 to 6- years-old children. Pediatric Nursing. 2009; 35(5):269–277. [ PubMed] [ GoogleWong EL, Wong SY, Lee N, Cheung A, Griffiths S. Healthcare workers’ duty concerns of working in the isolation ward during the novel H1N1 pandemic. Journal of clinical nursing. 2012;21(9‐10):1466–75. pmid:21777312 Lindeke L. Capturing children's voices for quality improvement. MCN: The American Journal of Maternal Child Nursing. 31(5):290–295. quiz 296–297. [ PubMed] [ Google Scholar] So, I hope this helps. As Healthcare Professionals, let's just remember that we also are patients, we are someone's patient, we are registered to a GP, hopefully, and we would also like information to be delivered to us in a certain way.